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Annual AutoTech Breakthrough Awards Recognizes Innovation in Automotive Technologies Around the Globe

WESTLAKE, Texas, October 16, 2025 – �鶹�԰���Ӱ, the global leader in vehicle lifecycle management, today announced its XpertCX �鶹�԰���Ӱ Suite has been awarded “Auto Repair Solution of the Year” in the sixth annual AutoTech Breakthrough Awards program conducted by , a leading market intelligence organization that recognizes the top companies, technologies and products in the global automotive and transportation technology markets today.

�鶹�԰���Ӱ’s XpertCX �鶹�԰���Ӱ Suite is a people-powered, tech-fueled business process outsourcing (BPO) services portfolio that employs a bionic workforce approach combining industry expertise with AI and automation. The comprehensive suite offers diverse capabilities, including First Notice of Loss (FNOL) Contact Centers with round-the-clock support for claims intake, Auto Glass Claims Management connecting stakeholders to a nationwide electronic marketplace of 5,000+ glass providers and 9,000+ service centers, and Desk Review, which delivers reliable and guideline-compliant appraisals through expert analysis and negotiation with repair shops.

As part of this end-to-end solutions suite, �鶹�԰���Ӱ offers Total Loss Valuations for all types of vehicles including Specialty such as cranes, boats, and RVs, a Subrogation Response Solution for expert review of subrogation demands, as well as Managed Repair and Diminished Value analysis from a team of Auto Physical Damage experts. Additional services include, eProperty Water Mitigation, Marketing �鶹�԰���Ӱ, and Customer Support Contact Centers for 24/7 support.

The mission of the annual AutoTech Breakthrough Awards program is to conduct the industry’s most comprehensive analysis and evaluation of automotive and transportation technology categories, including Autonomous Driving, Artificial Intelligence, Electric Vehicles, Engine Tech, Automotive Cybersecurity, Telematics, Sensor Technology, Fleet Management, Traffic Tech and many more. This year’s program attracted thousands of nominations from over 15 different countries throughout the world.

�鶹�԰���Ӱ enables more than 300,000 global customers, spanning OEMs, insurance carriers, dealerships, repair facilities, and transportation and service fleets. �鶹�԰���Ӱ’s XpertCX �鶹�԰���Ӱ Suite blends a team of decades-long expertise with cutting-edge technology like AI, allowing businesses to adapt and thrive with an integrated one-stop shop platform that serves as a hub in a wide ecosystem, delivering data-driven analytics, optimizing operations, and boosting customer engagement across the vehicle lifecycle.

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About �鶹�԰���Ӱ

�鶹�԰���Ӱ is the global leader in vehicle lifecycle management software-as-a-service, data, and services. Through four lines of business – vehicle claims, vehicle repairs, vehicle solutions, and fleet solutions – �鶹�԰���Ӱ is home to many leading brands in the vehicle lifecycle ecosystem, including Identifix, Audatex, DealerSocket, Omnitracs, LoJack, Spireon, eDriving/Mentor, Explore, cap hpi, Autodata, and others. �鶹�԰���Ӱ empowers its customers to succeed in the digital age by providing them with a “one-stop shop” solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which �鶹�԰���Ӱ believes helps customers drive sales, promote customer retention, and improve profit margins. �鶹�԰���Ӱ serves over 300,000 global customers and partners in 100+ countries. For more information, visit .

About AutoTech Breakthrough

Part of , a leading market intelligence and recognition platform for global technology innovation and leadership, the AutoTech Breakthrough Awards program is devoted to honoring excellence in automotive technologies, services, companies and products. The AutoTech Breakthrough Awards program provides a forum for public recognition around the achievements of AutoTech companies and solutions in categories including Connected Car, Electric Vehicles, Engine Tech, Automotive CyberSecurity, Sensor Technology, Traffic Tech, Vehicle Telematics and more. For more information visit